Privacy Policy

1. Introduction

Sri Ramdev Group ("we", "us", "our") operates the website at sriramdevgroup.in. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website or contact us through it.

By using our website, you accept the practices described in this policy. We respect your privacy and are committed to protecting any personal data you share with us.

2. Who We Are

Sri Ramdev Group (operating through Ramdev Motors, Shree Ramdev Motors and SRDM Exim Pvt Ltd) is a B2B automotive components distribution business based in Bikaner, Rajasthan, India.

• Address: Old Power House Road, Bikaner, Rajasthan – 334001, India
• Email: info@sriramdevgroup.in
• Phone: +91 93512 01959
• GST: [YOUR GST NUMBER]
• IEC: [YOUR IEC CODE]

3. Information We Collect

We only collect information you voluntarily provide when you use our contact or quote request form. This may include:

• Full name
• Email address
• Phone number (including WhatsApp number)
• Company or workshop name
• Country of residence or business
• Product or parts requirement details
• Nature of inquiry (domestic or export)

We do not collect any information passively beyond standard server logs (IP address, browser type, page visited) that are automatically recorded by our hosting provider (MilesWeb) for security and performance purposes.

4. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiry or quote request
• To provide pricing, availability and delivery information
• To process orders and communicate about fulfilment
• To follow up on previous inquiries if relevant

We do not use your data for marketing, advertising, profiling or any automated decision-making. We do not send unsolicited communications.

5. Cookies

Our website uses a single functional cookie to remember your cookie consent preference. This is stored in your browser's local storage under the key srg_cookie.

You can clear cookies at any time through your browser settings. Doing so will reset your cookie preference and the banner will reappear on your next visit.

6. Data Sharing

We do not sell, rent or trade your personal information to any third party. Your information is only shared in the following circumstances:

• With our email service provider (operating through cPanel/MilesWeb hosting) to deliver your inquiry to our internal team
• With relevant internal staff at Sri Ramdev Group entities who need it to respond to your inquiry
• If legally required to do so by a competent authority under Indian law

7. Data Retention

We retain inquiry data (email records) for as long as reasonably necessary for business purposes — typically up to 3 years — after which records are routinely deleted. You may request deletion at any time by contacting us at admin@sriramdevgroup.in.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information. Our website is hosted on MilesWeb shared hosting with SSL encryption (HTTPS). Inquiry emails are transmitted over encrypted connections where supported.

We are a small business operation and cannot guarantee absolute security against all possible breaches — however, we handle your data with care and do not store it in unnecessary locations.

9. Your Rights

You have the right to:

• Request a copy of personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent at any time (though this does not affect lawfulness of prior processing)

To exercise any of these rights, contact us at admin@sriramdevgroup.in. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to WhatsApp and Google Maps. These are third-party services with their own privacy policies. We are not responsible for the privacy practices of these external services. We recommend reviewing their policies separately.

11. Children's Privacy

Our website is a B2B business website not directed at children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Us

For any privacy-related questions, requests or concerns, please contact:

• Email: admin@sriramdevgroup.in
• Phone: +91 93512 01959
• Address: Ramdev Motors, Old Power House Road, Bikaner, Rajasthan – 334001, India